How an artificially intelligent virtual assistant helps students navigate the road to college

Deep reinforcement learning using convolutional neural networks is the technology behind autonomous vehicles. Could this same technology facilitate the road to college? During the summer between high school and college, college-related tasks that students must navigate can hinder successful matriculation. We employ conversational artificial intelligence (AI) to efficiently support thousands of would-be college freshmen by providing personalized, text message-based outreach and guidance for each task where they needed support. We implemented and tested this system through a field experiment wit... Show more

Authors: Page, Lindsay C.; Gehlbach, Hunter

Published: London, England, Sage for American Educational Research Association, 2017

Resource type: Article

Access item: https://doi.org/10.1177/2332858417749220

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